Some sites were knocked completely offline while others were unable to load images, including Twitter’s emojis.įastly blamed an ‘undisclosed software bug’ triggered by a single customer updating their settings, and said 95 per cent of its network was back to normal within 49 minutes.Ī wide array of online services were entirely or partly inaccessible for a short period including HSBC, Barclays, Tesco Bank, Airbnb and Steam.Įxperts suggested the problem was linked to a product offered by Akamai, a US firm, which investigated the issueĮrror messages returned by Instagram’s website indicated the platform’s server was down.įacebook’s official ‘platform status’ page, which tracks problems for developers, was also down, suggesting the problems may have been at the heart of Facebook’s servers.ĬEO Mark Zuckerberg plans to continue the integration of the three platforms in the coming months, with new features such as cross-app group chats between Instagram and Facebook Messenger in the pipeline.įacebook’s full update statement said: ‘We’re aware that some people are having trouble accessing our apps and products. It said an outage had occurred within its authentication system, which is used to log people into their accounts, due to an ‘internal storage quota issue’.ĭisruption at cloud computing firm Fastly affected a number of major websites including The Guardian, The Independent, Reddit and Amazon, as well as the government website Gov.uk. Several major Google-run services including YouTube and Gmail went offline for almost an hour before the company resolved the issue.
Hundreds of thousands of people reported outages of the same platforms plus WhatsApp, as #FacebookDown, #instagramdown and #whatsappdown trended on Twitter worldwide.Ī spokesperson for Facebook, which had begun integrating the platforms, apologised and acknowledged ‘some people may have experienced trouble’ but again declined to comment further. This was before integration of the platforms began.īoth acknowledged the issue but refused to comment on its cause.
A number of major web services have experienced worldwide outages in recent years, and Mark Zuckerberg’s tech giant has usually been the most reluctant to clarify the issues:įacebook and Instagram users reported being unable to open pages or parts of the apps’ feeds.
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